Our Services

General Practice Expertise & Services

Specialties

Women's health

Pap tests, contraception, implanon insertion, sexual health & STI checks, menopause.

Pregnancy care

Pre pregnancy counselling, antenatal care and postpartum care.

Child health

Infant health checks, childhood illnesses, sleep & feeding problems, growth, development & behaviour, asthma, eczema, injuries, immunisations.

Men's health

General health assessments and care, sexual health, emotional health.

Preventive health checks

Screening to prevent ill health and to ensure early detection & management of illness.

Immunisations

Adult & children , routine & travel.

Mental health

Assessments and supportive counselling, mental health plans and referrals.

Travel health

Up to date information re travel needs, vaccinations & medications for your overseas trip.

Skin checks

Full dermatoscopic skin checks & biopsy or removal of any worrying lesions.

Sport & Musculoskeletal Medicine

Diagnosis & management of injuries .

 Home Visits

If mobility restricted, these may be possible subject to doctor availability. Being a small practice it is not always possible for the doctor to leave clinic patients.

Otherwise we will inform you of alternate arrangements such as calling the Locum Service or other local services.

Our Locum Service is the Home Visiting Doctor Tel: 9429 5677 . This number can accessed by ringing our telephone number, 9537 3600 at all hours.

After a visit by the locum GP a copy of the consultaion will be faxed to the practice.

Referrals to Specialists

A GP referral to a specialist is required for you to be able to receive a medicare rebate for the specialist consultation fee. It is a medicare requirement that the GP has assessed your medical condition and determined that your management requires a referral to a specialist.

Any repeat referral for continuing specialist care requires the GP to review your current medical condition to determine if specialist care is still required and to ensure that current medical information is upgraded and a current accurate report is relayed to the specialist.

A consultation is recommended. If in certain situations your GP is able to write this without a consultation in the clinic and a fee of $25 applies. This will only be possible if you have been seen within the last 6 months. The fee does not attract a medicare rebate and must be paid at the time of collection of referral.

If a person other than yourself wishes to collect this referral on your behalf a signed authority giving that nominated person permission to collect is needed.

Repeat Prescriptions

A consultation with the doctor is generally needed to assess the current status of the medical condition being treated and that current management is still the most appropriate.
The need for review enables best medical care as well as meeting medico legal responsibilities.

A request for a prescription to be written without a consultation will be at the treating doctors discretion and based on the specific details of the condition and medication and only if the patient has been seen by the treating doctor within the last 3 months.

A fee of $25 is payable upon collection. There is no medicare rebate. If your regular GP is away you will need to make an appointment with another doctor.

Other Clinical Services

If you have requested a service outside a consultation which involves the doctor accessing your file to make comment or to provide paper work such as a copy of your result, to make an assessment or to reprint lost referrals or prescriptions this service will attract a fee of $25 .

Test Results

If a result is abnormal you will be contacted and advised that an appointment is a necessity to discuss the result and the proposed management. 

You are not contacted with normal results but it is encouraged that you make an appointment if you have further questions or a problem remains unresolved.

The doctor may have advised the need for a follow up appointment regardless of the result as further explanation or review is required.

Telephone & Other Forms of Communication

(Please see our full policy re our doctors returning telephone calls regarding your clinical care).
Any call regarding an aspect of a recent consultation will be returned (unless urgent) at the end of clinic. In general, advice about a condition cannot be safely given over the telephone and it is best to make an appointment to avoid any inaccuracy in assessment and advice.

SMS and email are less secure forms of communication and not commonly used. If you are happy to receive SMS or email reminders or advice of normal results we require your recorded consent.

Privacy of information

CCHP is an accredited practice with systems in place to ensure security and privacy of your medical information.
At the time of making an appointment and at presentation to the clinic we check not only your name but also D.O.B. and address. This may seem repetitive however it is a precaution to ensure that the correct medical record is accessed.

It is the policy of this practice to maintain security of personal health information & to ensure that this information is available only to authorised members of staff unless at your specific signed request.
Please enquire should you wish to see our full privacy policy

Interpreter Required

If you have special communication needs, the receptionist can organize telephone assistance. When you book your appointment please request and we will organise.