General Practice Expertise &
Pap tests, contraception, implanon insertion, sexual health
& STI checks, menopause.
Pre pregnancy counselling, antenatal care and postpartum
Infant health checks, childhood illnesses, sleep & feeding
problems, growth, development & behaviour, asthma, eczema,
General health assessments and care, sexual health, emotional
Preventive health checks
Screening to prevent ill health and to ensure early detection
& management of illness.
Adult & children , routine & travel.
Assessments and supportive counselling, mental health plans and
Up to date information re travel needs, vaccinations &
medications for your overseas trip.
Full dermatoscopic skin checks & biopsy or removal of any
Sport & Musculoskeletal Medicine
Diagnosis & management of injuries .
If mobility restricted, these may be possible subject to doctor
availability. Being a small practice it is not always possible for
the doctor to leave clinic patients.
Otherwise we will inform you of alternate arrangements such as
calling the Locum Service or other local services.
Our Locum Service is the Home Visiting Doctor Tel: 9429 5677 .
This number can accessed by ringing our telephone number, 9537 3600
at all hours.
After a visit by the locum GP a copy of the consultaion will be
faxed to the practice.
A GP referral to a specialist is required for you to be able to
receive a medicare rebate for the specialist consultation fee. It
is a medicare requirement that the GP has assessed your medical
condition and determined that your management requires a referral
to a specialist.
Any repeat referral for continuing specialist care requires the
GP to review your current medical condition to determine if
specialist care is still required and to ensure that current
medical information is upgraded and a current accurate report is
relayed to the specialist.
A consultation is recommended. If in certain situations your GP
is able to write this without a consultation in the clinic and a
fee of $25 applies. This will only be possible if you have been
seen within the last 6 months. The fee does not attract a medicare
rebate and must be paid at the time of collection of referral.
If a person other than yourself wishes to collect this referral
on your behalf a signed authority giving that nominated person
permission to collect is needed.
A consultation with the doctor is generally needed to assess the
current status of the medical condition being treated and that
current management is still the most appropriate.
The need for review enables best medical care as well as meeting
medico legal responsibilities.
A request for a prescription to be written without a
consultation will be at the treating doctors discretion and based
on the specific details of the condition and medication and only if
the patient has been seen by the treating doctor within the last 3
A fee of $25 is payable upon collection. There is no medicare
rebate. If your regular GP is away you will need to make an
appointment with another doctor.
If you have requested a service outside a consultation which
involves the doctor accessing your file to make comment or to
provide paper work such as a copy of your result, to make an
assessment or to reprint lost referrals or prescriptions this
service will attract a fee of $25 .
If a result is abnormal you will be contacted and advised that
an appointment is a necessity to discuss the result and the
You are not contacted with normal results but it is encouraged
that you make an appointment if you have further questions or a
problem remains unresolved.
The doctor may have advised the need for a follow up appointment
regardless of the result as further explanation or review is
Telephone & Other Forms of
(Please see our full policy re our doctors returning telephone
calls regarding your clinical care).
Any call regarding an aspect of a recent consultation will be
returned (unless urgent) at the end of clinic. In general, advice
about a condition cannot be safely given over the telephone and it
is best to make an appointment to avoid any inaccuracy in
assessment and advice.
SMS and email are less secure forms of communication and not
commonly used. If you are happy to receive SMS or email reminders
or advice of normal results we require your recorded consent.
Privacy of information
CCHP is an accredited practice with systems in place to ensure
security and privacy of your medical information.
At the time of making an appointment and at presentation to the
clinic we check not only your name but also D.O.B. and address.
This may seem repetitive however it is a precaution to ensure that
the correct medical record is accessed.
It is the policy of this practice to maintain security of personal
health information & to ensure that this information is
available only to authorised members of staff unless at your
specific signed request.
If you have special communication needs, the receptionist can
organize telephone assistance. When you book your appointment
please request and we will organise.